Technology-Enhanced Student Success Program Short Report GenAI’s Approach for First-Year First-Generation College Students

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Kristen Peña
Jonathan McMichael
Medha Dalal


This paper presents an LLM-generated “Short Report'' on designing technology-enhanced first-year success programs for first-generation college students at large, public universities. We describe the three-phase process used to generate the report, and the process evolution as we came to understand the LLM’s tendencies, while also highlighting the opportunities and challenges of integrating LLMs in the scholarly practitioner discourse.

We explore whether Generative AI can serve as a valuable tool for educational and scholarly contexts. The current iteration of Large Language Models (LLMs) exhibits several critical shortcomings for reliably producing an article fit for publication, including imprecise information, overt hallucinations, problematic oversights, and vague language that would typically render it unsuitable for rigorous academic discussion. However, Generative AI can present us with viable, impactful ideas for improving learning. It is incumbent on us as educators to recognize, evaluate, and develop those ideas for our campuses and communities.


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How to Cite
Peña, K., McMichael, J., & Dalal, M. (2023). Technology-Enhanced Student Success Program Short Report: GenAI’s Approach for First-Year First-Generation College Students. Irish Journal of Technology Enhanced Learning, 7(2), 208–222.
Short Reports
Author Biography

Kristen Peña, Arizona State University

In her role as Program Manager for the Fulton Schools of Engineering (FSE) Learning & Teaching Hub (LTH) at Arizona State University (ASU), Kristen Peña plans, develops, and supports a variety of faculty professional learning initiatives, including workshops, quick-reference guides, and other learning opportunities for engineering instructional staff and faculty.

Kristen has worked in higher education since 2014 in various roles supporting student development, faculty-directed programs, and entrepreneurial experiential learning. Kristen is a first-generation student and is currently pursuing her Doctor of Education degree in Leadership and Innovation from ASU. Her research interests include faculty-student interactions, first-generation students, and retaining students in STEM fields.